Keio Plaza Hotel Tokyo Premier Grand, Tokyo ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

2-2-1 Nishi-Shinjuku, Tokyo, Japan, 160-8330

Keio Plaza Hotel Tokyo Premier Grand, located in the bustling Shinjuku district, is notable as Japan's first high-rise hotel and provides a cultural experience infused with Japanese hospitality. It accommodates guests with a blend of modern luxury and traditional aesthetic, offering a plaza-like atmosphere for diverse visitors. Its strategic location offers easy access to Tokyo's attractions, making it a significant choice for both leisure and business travelers.

Location

Located just a five-minute walk from Shinjuku Station, the hotel provides easy access to transport links within Tokyo, including direct buses to Tokyo Disneyland. The concierge service facilitates sightseeing arrangements, while the proximity to Shinjuku ensures guests can explore shopping and entertainment options conveniently.

Rooms

The hotel features 1,453 guest rooms, including a selection of Premier Grand Club Floors that offer exclusive amenities. Rooms boast panoramic views of Tokyo's skyline, complete with modern decor and tranquil atmospheres. Guests can choose from a variety of room types, ensuring comfort and relaxation during their stay.

Eat & Drink

Keio Plaza Hotel houses 22 restaurants and bars, presenting a rich tapestry of global cuisines. Specialties include kaiseki dining that highlights seasonal ingredients and sushi made from the freshest catch. The diverse dining landscape also includes lounges where guests can enjoy premium drinks and traditional Japanese sweets.

Leisure & Business

Comprehensive business services are available with 40 meeting rooms and a dedicated business center for corporate events. Leisure facilities include a sky pool, fitness room, and numerous wellness experiences, such as in-room massages and beauty treatments. Guests can unwind in the Club Lounge with panoramic views or explore various cultural activities offered within the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Club Level Twin Room

Max:

2 persons

36 m²

Bed options:

2 Single beds

Landscape view

Shower

Coffee machine

room details

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Club Floor Twin Room

Max:

2 persons

71 m²

Bed options:

2 Single beds

Landscape view

Shower

Coffee machine

room details

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Club Floor King Room

Max:

2 persons

34 m²

Bed options:

1 King Size Bed

Landscape view

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Tokyo1000 ft

Airports

Tokyo International (HND) 14.2 mi

Narita International (NRT) 45.7 mi

Train

Shinjuku Station2000 ft

Metro stations

Tochomae700 ft

Nishi-Shinjuku2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

The Club Lounge breakfast offered an impressive variety of both Western and Japanese dishes, including a delightful egg station that made mornings special.view full review

Stunning Views!

The King Premier Grand room boasted breathtaking views of the Tokyo Skytree, creating a picturesque backdrop for our stay.view full review

Luxurious Bathing!

The spacious bathroom included a relaxing bathtub that made soaking after a day of exploration a true delight.view full review

Comfortable Space!

Our Premier Grand room had ample living space, making it the perfect retreat after a busy day in Tokyo.view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Baby stroller
Children's buffet

Spa & Leisure

Swimming pool
Leisure/ TV room
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

2-2-1 Nishi-Shinjuku, Tokyo, Japan, 160-8330

Map view

street view

2-2-1 Nishi-Shinjuku, Tokyo, Japan, 160-8330

City landmarks

11 Naitomachi

Cherry blossom viewing

1.2 mi

Garden

Shinjuku Gyoen National Garden

1.2 mi

Mall

Takeshita Street

1.4 mi

1 Chome-1-６ Kabukicho

Shinjuku Golden Gai Theater

4400 ft

Parks

Yoyogi Park

1.3 mi

1 Chome-2 Nishishinjuku

Omoide Yokocho nights Market

2300 ft

Museums

Samurai Museum

4400 ft

1-1 Yoyogikamizonocho

Meiji Jingu

4600 ft

5 Chome-17-3 Shinjuku

Hanazono Shrine

1.7 mi

Tower

Tokyo Tower

3.6 mi

Museums

Meiji Jingu Shrine

1.6 mi

Mall

Opera City Tower

4800 ft

2 Chome-1 Dogenzaka

Hachiko Memorial Statue

2.2 mi

Art object

Godzilla Head

3800 ft

Museums

Seiji Togo Memorial Sompo Japan Nipponkoa Museum of Art

2900 ft

2 Chome-2-１ Dogenzaka

Shibuya Crossing

2.2 mi

Pagoda

Tenryuji Temple

4000 ft

Mall

Lumine 2 Shopping Mall

2900 ft

Mall

NEWoMan

2800 ft

Shopping Area

Shinjuku Subnade Shopping Mall

4000 ft

Mall

Shinjuku Southern Terrace

3000 ft

Events

Studio Alta

2700 ft

Shopping Area

Lumine Shinjuku 1

2900 ft

2-17-5 Kabukicho

Inari Kio Shrine

1.1 mi

Nearby

Public Building

Tokyo Metropolitan Government Buildings

1600 ft

1-26-2 Nishishinjuku

Shinjuku Nomura Building

1900 ft

Parks

Shinjuku Central Park

2000 ft

Japan

Tokyo Metropolitan Government Building observation room

1400 ft

2 Chome-6-1 Nishishinjuku

Shinjuku Sumitomo Building

1500 ft

3-22-7 Yoyogi Shinjuku Bunka Quint Bldg.1F

Bunka Gakuen Costume Museum

1900 ft

Restaurants

Art lounge Duet Keio Plaza Hotel

800 ft

2-2-1 3F

Kagari

900 ft

2-2-1

Nanen

500 ft

2-2-1 Keio Plaza Hotel Honkan 2F

Kaiseki Soujuan

100 ft

2-2-1

Hakatatori Soba Hanamidori Shinjuku Mitsui Bldg

100 ft

2-1-1 Shinjuku Mitsui Bldg. B1F

Duo Fourchettes

200 ft

2-2-1

Fumotoya, Keio Plaza Hotel

200 ft

2-2-1 Keio Plaza Hotel Main Tower 1F

Main Bar Brilliant

200 ft

2-2-1 Keio Plaza Hotel South Bldg. 2F

Poppins

200 ft

2-2-1

Cocktail & Tea lounge

200 ft

2-2-1 Keio Plaza Hotel Honkan 3F

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

clean

spacious

rigid service

hard bed

7.8/10

Very good

Rooms

8.2

Location

8.6

Service

8.0

Dining

7.3

4/5 based on 5105 review

#5 of 21 hotels in Nishishinjuku based on Tripadvisor

Virginia

United States of America, March 2024

8.0/10

The hotel offers a pleasant stay near restaurants and shops in the Shinjuku area. The rooms are clean and cozy, but some areas need renovation. The service is friendly and efficient. The location is ideal for exploring Tokyo. The dining options are varied, but some aspects could be improved.

Rooms

7.0

The Twin Superior room was clean and pleasant, although the stained carpets and bath need attention.

Service

9.0

The staff was very helpful, polite, and prompt in ensuring hygiene measures.

Location

9.0

The hotel is conveniently located near Shinjuku-Ku station, making it easy to access attractions and airports.

Dining

7.0

The dining experience offers a vast selection of food with both western and traditional Japanese options, but there is room for improvement.

Facilities

8.0

The hotel provides standard facilities for a comfortable stay.

Roland

United Kingdom, March 2024

8.2/10

The hotel's rooms were spacious for Japan standards and exceptionally clean with high-quality L'Occitane toiletries. However, the experience with room service was marred by a rude response when requesting black or English tea. The location near Shinjuku station was highly convenient with plenty of dining options around.

Rooms

9.0

The rooms are good-sized by Tokyo standards and very clean and functional.

Service

7.0

Service was generally helpful and polite, except for a negative incident when making a reservation in Kyoto.

Location

9.0

The hotel's location is excellent, with easy walking distance to Shinjuku station and a variety of nearby attractions.

Dining

8.0

The dining experience offered a good variety of Western and Japanese dishes but navigating through crowded buffet stations could be challenging.

Facilities

8.0

The hotel's facilities were satisfactory overall.

Sheila

United Kingdom, January 2024

8.2/10

The hotel offers a mix of comfort and shortcomings. While the larger room provides more comfort, some areas like stained carpets and a bath need improvement. On the bright side, the facilities and views are exceptional. Breakfast can be ordered through room service, such as the popular hello kitty breakfast.

Rooms

8.0

The larger room was much more comfortable, but had stained carpets and a badly stained bath. The facilities and amazing views compensated for the size.

Service

7.0

The service at the Executive Lounge was excellent, offering a breakfast buffet, afternoon tea, free drinks, and snacks. However, the overall service could be more welcoming.

Location

9.0

The hotel's location is fantastic, with easy access to the observatory deck offering stunning views. However, the bed was uncomfortable and the rooms had thin walls.

Dining

8.0

The dining options were good with a choice between Western and Japanese buffets, offering a delicious experience.

Facilities

9.0

The hotel facilities are well-appointed and cater to various needs, ensuring a pleasant stay.

Randall

United States of America, January 2024

6.8/10

My stay at the hotel was overall pleasant. The room, while not very spacious for a couple with lots of luggage, was on the 32nd floor with a nice view, which made it quite comfortable. The staff spoke English well and were friendly and helpful, although some appeared a bit robotic. The location was convenient, being close to the train station and various attractions, but lacked evening activity around the area. The dining options were average, and the facilities were satisfactory.

Rooms

7.0

The room was comfortable with a nice view.

Service

7.0

The staff spoke English well and were generally friendly and helpful, though a bit robotic.

Location

8.0

The hotel is conveniently close to the train station and main attractions.

Dining

6.0

The dining options were average.

Facilities

6.0

The facilities met basic needs.

Alex

United Kingdom, October 2023

7.2/10

The hotel had clean and spacious rooms with excellent amenities like a HEPA filter, humidifier, and free WiFi, although the service was a bit rigid and the location close to Shinjuku Station had its perks despite thin walls and a hard bed.

Rooms

8.0

The rooms were very clean, tidy, and spacious with a range of useful amenities like a scale and Japanese toilets.

Service

7.0

The service was reasonable but somewhat inflexible, and I encountered an issue with requesting specific items.

Location

8.0

The location was ideal, just a short walk to Shinjuku Station and close to various attractions, even though the bed was a bit firm and the room price slightly high.

Dining

7.0

The dining experience offered a nice selection of options, though navigating the breakfast buffet could be a bit crowded and challenging.

Facilities

6.0

The hotel facilities were satisfactory with some minor room amenities lacking.

clean

rigid service

Donald

United States of America, September 2023

8.6/10

I couldn't have asked for a better stay! The hotel had fantastic little extras and amenities in the spacious and clean rooms. Although the rooms were slightly small, even at the Grand Premier level, they were well-equipped with everything from a safe to a hair dryer. The location was perfect for exploring Tokyo with easy access to Shinjuku station and various attractions, though it could get crowded at times. Dining options were varied and tasty, offering a mix of Western and Japanese choices to suit all preferences.

Rooms

9.0

The rooms were full of great little extras and amenities, although slightly small for a Grand Premier level. They were spacious and clean, equipped with all necessary amenities.

Service

9.0

The staff went above and beyond to ensure our needs were met, from fixing IT issues with our personal equipment to explaining all details about the rooms and fees. They were exceptionally friendly and accommodating.

Location

8.0

The hotel's location was ideal for exploring Tokyo, right next to Shinjuku station and with convenient access to various attractions, including direct bus links to Narita and Haneda airports. While being above a subway station in Shinjuku was brilliant for late-night options, it could get crowded at times.

Dining

8.0

The dining experience was delightful with a range of options from Western to Japanese cuisines, providing a mix of Asian and Western selections in a nicely spread out setting with many nearby metro locations.

Facilities

9.0

The hotel's facilities were top-notch, providing everything needed for a comfortable and enjoyable stay.

Charlie

United Kingdom, September 2023

8.2/10

The hotel is an amazing find, with an extensive range of amenities and attention to detail that truly make the stay special. The rooms are not only clean and comfortable but also filled with delightful extras like a variety of toiletries, shoe shining cloths, power adaptors, and even a high-tech Japanese toilet. However, noise from other guests chatting in the room's private cubicles and sofas might be a slight inconvenience. The price may seem a bit high, but the value for money is definitely there.

Rooms

9.0

The rooms were bright, well decorated, and had fantastic details with a large assortment of toiletries and unique extras.

Service

9.0

The staff were very hospitable and always ready to assist with any requests, making the stay truly welcoming.

Location

8.0

The hotel is conveniently situated near key areas like Shinjuku, Shibuya, and Ueno, as well as both Haneda & Narita Airports, which adds to its appeal.

Dining

7.0

There is a good selection of both Western and traditional Japanese dining options, but some items may be considered overpriced.

Facilities

8.0

The facilities provided everything I needed for a comfortable stay, although a few more food options on-site would have been appreciated.

Stephen

United Kingdom, September 2023

8.4/10

The hotel is a paradise for Princess Hello Kitty fans, offering a whimsical experience with Hello Kitty-themed items you can take home. The rooms are exactly how you would imagine, filled with adorable Hello Kitty decor and even come with cute souvenirs. Despite our little one's attempts at chaos, the room remained pretty much perfect.

Rooms

9.0

The rooms transport you into a Hello Kitty wonderland with all sorts of themed items to enjoy. Plus, the added touch of souvenirs to take home is a sweet bonus.

Service

8.0

The service was kind and enjoyable, perfect for starting the day off right. Though at times they seemed a bit formal and busy, they were still quite efficient.

Location

9.0

The hotel's location in the center of Shinjuku area, near the JR station, offers easy access to Tokyo's bustling atmosphere and iconic attractions like Harajuku.

Dining

8.0

The dining options provided a variety of delicious dishes. The homemade bread was a delightful touch to the overall experience.

Facilities

8.0

The hotel offers essential facilities to make your stay comfortable and convenient, ensuring you have everything you need during your Hello Kitty adventure.

Allan

United Kingdom, May 2023

8.2/10

Staying at this hotel was a mix of good and not-so-good experiences. The rooms were spacious and clean, which was great, but there were some issues with the bed being too hard and thin walls. The location was ideal for exploring Tokyo easily, but the price was a bit high. Overall, a decent stay with some room for improvement.

Rooms

8.0

The room was very spacious and clean, relatively large for Tokyo size.

Service

9.0

The staff at the concierge were uniformly pleasant and helpful, always ready to assist with any questions we had.

Location

9.0

The hotel's location was ideal for getting around Tokyo, with easy access to a direct bus link from both airports. It was also near Shinjuku station, making it convenient to explore the city.

Dining

7.0

I enjoyed dining at Jurin, the western buffet restaurant included in my room plan. The variety of options was nice, although the hot dishes could be improved.

Facilities

8.0

The hotel facilities were good, with an in-house massage service offering excellent value for money.

Great location

Hard bed